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Responses to Your Questions

Do you have any questions about our product or service? You've come to the right place! Explore our FAQs to find answers to our most frequently asked questions, including questions about our products, policies, procedures and more.

Top questions

We primarily use recycled and durable textile materials for making our carpets, thereby contributing to the sustainability of our products.

For more information on the products, you can download the product specifications or contact our team.

When properly maintained, carpet tiles can play a beneficial role in indoor air quality, especially for individuals suffering from asthma and allergies. Firstly, they act as a natural filter, capturing allergens such as dust and pollen, which prevents these particles from circulating in the air. Secondly, thanks to strict standards like the Carpet and Rug Institute's Green Label Plus program, our carpets are designed to emit low levels of volatile organic compounds (VOCs), thereby contributing to better indoor air quality. This certification ensures that certified products meet rigorous environmental criteria, offering a healthier option for professional environments.

EPD is a certification that concerns the environmental impact of a specific product throughout its lifecycle, whereas LEED is a certification system for buildings that integrate sustainable construction practices at all levels. EPD certifications can contribute to obtaining points in the LEED certification process by providing transparent documentation on the environmental impacts of the materials used in a project.

You can find all of our certifications in the "Resource Center" tab.


You can order our samples directly from the product page of the specific sample in question.

Yes, all our samples are full size. This allows you to confirm the dimension, pattern, and coloration.


Plank or tile formats can be installed directly on concrete. However, we recommend checking the preparation with an installer.


We offer two formats, in planks and in tiles.

In plank format: 25cm x 100cm or 9.84in x 39.37in

In tile format: 50cm x 50cm or 19.68in x 19.68in

Our plank product boxes contain 5.98 SY or 53.82 SF.

Our tile product boxes contain 5.98 SY or 53.82 SF.

We can fit 40 boxes for the tiles and 32 boxes for the planks.

No, not all our products are offered in the PermaFuse XL format. We advise you to contact our customer service or refer to the technical specification sheets specific to each product.


You can contact us directly at, and we will refer you to the relevant distributor.

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